Eco Trails Sumatra / Information
Privacy Policy
This site keeps collection light: the main contact paths are WhatsApp and email, and the booking flow does not create a user account.
Document code
PRIVACY / 2026
What we collect
Basic inquiry details sent by WhatsApp, email, or browser interactions on the site.
How we use it
Only to respond to bookings, coordinate pickups, and handle trip logistics.
How long we keep it
Only as long as needed to manage the inquiry and follow-up communication.
Your choices
You can stop a conversation at any time and ask us to remove contact history that we control.
For policy questions, contact hello@ecotrailssumatra.com.